Privacy Policy
Basic Information
Privacy Policy of the SUPERTECH Store (“Store”)
Dear User!
We care about your privacy and want you to feel comfortable while using our services. That is why we have provided below the most important information about how we process your personal data. This information has been prepared in accordance with the GDPR, or the General Data Protection Regulation.
Personal Data Administrator
SUPERTECH Limited Liability Company, 13 Janka Wiśniewskiego St., Gdynia 81-335, Tax ID (NIP): 5862316301, National Business Registry Number (REGON): 366913814. The share capital amounts to: 50,000 PLN. The company is entered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for Gdańsk-Północ in Gdańsk, 8th Commercial Division of the National Court Register, under KRS number 0000671227.
If you would like to contact us regarding our processing of your personal data, please email us at: [email protected]
Your Permissions
You have the right to request:
• access to your personal data, including the right to obtain a copy of your data (Article 15 of the GDPR or—if applicable—Article 13(1)(f) of the GDPR),
• rectification (Article 16 of the GDPR),
• erasure (Article 17 of the GDPR),
• restrictions on processing (Article 18 of the GDPR),
• Data portability to another controller (Article 20 of the GDPR).
And also the following:
• to object to the processing of your data at any time:
◦ for reasons related to your particular situation—with respect to the processing of your personal data based on Article 6(1)(f) of the GDPR (i.e., our legitimate interests), including profiling (Article 21(1) of the GDPR);
◦ if personal data is processed for direct marketing purposes, including profiling, to the extent that the processing is related to such direct marketing (Article 21(2) of the GDPR).
You can object to our use of cookies and similar technologies (which are described below) by using the cookie management tool available in the Store or by adjusting your browser settings accordingly.
Please contact us if you wish to exercise your rights.
If you believe that your data is being processed unlawfully, you may file a complaint with the President of the Personal Data Protection Office.
Personal Information and Privacy
Below you will find detailed information about how your data is processed depending on the actions you take.
1. Placing an order (or making an offer) in the Store
What is the purpose of this?
Fulfillment of the sales contract
On what basis?
Sales Agreement (Article 6(1)(b) of the GDPR)
a legal obligation, related in particular to ensuring that our services comply with legal requirements, which requires us to process your personal data (Article 6(1)(c) of the GDPR)
How long?
for the duration of the aforementioned agreement
until our legal obligations expire
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
You will not be able to purchase items in the store supertech.pl
2. Consent to participate in a survey on shopping satisfaction at the Store
What is the purpose of this?
Improving the quality of our services through feedback provided by users via our customer satisfaction survey
On what basis?
Your consent to the processing of your data for the purpose of conducting surveys on your satisfaction with purchases made in our store (Article 6(1)(a) of the GDPR)
How long?
If you do not express your opinion—for a period of 15 days from the date of purchase or until you withdraw your consent; if you do express your opinion—until it is deleted or until you withdraw your consent *
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
We will not take your feedback regarding our store (including the products available there) into account
* depending on which applies in a given case
3. Creating an Account in the Store
What is the purpose of this?
Performance of the contract for the provision of store account services supertech.pl
On what basis?
Service Agreement (Article 6(1)(b) of the GDPR)
How long?
for the duration of the aforementioned agreement
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
You will not be able to create an account or use its features
4. Contacting us (e.g., to ask a question)
What is the purpose of this?
Handling your inquiries or requests
On what basis?
a contract or actions taken at your request aimed at entering into a contract (Article 6(1)(b) of the GDPR)—in cases where your inquiry or request concerns a contract to which we are or may be a party
our legitimate interest in processing your data to communicate with you (Article 6(1)(f) of the GDPR)—if your inquiry or request is not related to a contract
How long?
for the duration of our binding contract or—if no contract is concluded—until the expiration of the statute of limitations—see the last table in this section*
until the statute of limitations expires—see the last table in this section—or until we accommodate your objection to the processing*
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
We will not be able to respond to your inquiry or request
* depending on which applies in a given case
5. Consent to allow marketing activities using the tool available in the Store or the appropriate browser settings
What is the purpose of this?
direct marketing, which involves displaying personalized ads (you can read more about this in the “Profiling” and “Cookies” sections of the Privacy Policy)
On what basis?
our legitimate interest in processing data for the purpose specified above (Article 6(1)(f) of the GDPR)
How long?
until they expire or until you delete the cookies used for marketing purposes*
What happens if you don't provide the data?
You will not receive suggestions for products or services that you may be interested in
* depending on which applies in a given case
6. Browser settings or other similar actions that allow for analytics using the tool available in the Store or the appropriate browser settings
What is the purpose of this?
analysis of how you use and navigate the Store’s website in order to improve its functionality (you can read more about this in the “Analytics” and “Cookies” sections of the Privacy Policy)
On what basis?
our legitimate interest in processing data for the purpose specified above (Article 6(1)(f) of the GDPR)
How long?
until they expire or until you delete the cookies used for analytical purposes*
What happens if you don't provide the data?
We will not take into account how you use and navigate the Store’s website when working on its development
* depending on which applies in a given case
7. Your consent to receive marketing content from us (e.g., information about special offers)
What is the purpose of this?
sending marketing information, especially special offers
analysis of the effectiveness of the messages we send, in order to establish general principles regarding the effective sending of messages in our business (you can read more about this in the “Analytical Activities” section of the Privacy Policy)
On what basis?
Your consent to our marketing activities (Article 6(1)(a) of the GDPR)
our legitimate interest in processing data for the purpose specified above (Article 6(1)(f) of the GDPR)
How long?
until you withdraw your consent—please note that you may withdraw your consent at any time. Data processing until you withdraw your consent remains lawful.
until we have taken your objection to the processing into account.
What happens if you don't provide the data?
You will not receive our marketing materials, including information about our special offers
8. Sign up for the newsletter
What is the purpose of this?
sending a newsletter
analysis of the effectiveness of the content we send, in order to establish general guidelines for the effective delivery of messages in our business (you can read more about this in the “Analytics” section of the Privacy Policy)
On what basis?
Agreement for the provision of newsletter delivery services (Article 6(1)(b) of the GDPR)
our legitimate interest in processing data for the purpose specified above (Article 6(1)(f) of the GDPR)
How long?
until you unsubscribe from our newsletter
until we have addressed your objection to the processing
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
You will not receive our marketing materials, including information about our special offers
9. Use of services (other than those listed above), such as browsing our website or using other features available on it—if they require data processing
What is the purpose of this?
performance of the contract concluded between us
On what basis?
Service Agreement (Article 6(1)(b) of the GDPR)
How long?
for the duration of the aforementioned agreement
In addition, your data will be processed until the end of the period during which claims may be pursued—by you or by us (you can find more information on this in the last table of this section).
What happens if you don't provide the data?
You will not be able to use those features that require data processing
10. Any action or inaction that may give rise to claims related to a purchase in the Store
What is the purpose of this?
to establish, pursue, or defend any claims related to the concluded contract or the services provided
On what basis?
our legitimate interest in processing personal data for the purpose indicated above (Article 6(1)(f) of the GDPR)
How long?
until the statute of limitations for claims expires or until we accommodate your objection to the processing*
What happens if you don't provide the data?
No ability to establish, pursue, or defend claims
* depending on which applies in a given case
Profiling
We use profiling in our store—this will apply to you if you consent to such activities. Profiling involves automatically assessing which products or services you may be interested in, using information about the content you view. As a result, ads for products or services displayed on the online services you use will be better tailored to you and your needs.
The profiling we perform does not result in decisions that have legal effects on you or affect you in a similarly significant way.
Analytical Activities
We conduct analytics in our store to make it more intuitive and user-friendly—this will apply to you if you consent to such activities. This allows us, while working on development, supertech.pl We will be able to optimize or improve the service's functionality.
Data Security
When processing your personal data, we implement organizational and technical measures in accordance with applicable laws, including connection encryption using an SSL/TLS certificate.
Cookies
Our store, like most websites, uses cookies. These files:
• are stored in the memory of your device (computer, phone, etc.);
• They do not cause any changes to your device's settings.
This store uses cookies for the following purposes:
• Remembering your session
• statistical
• marketing
To learn how to manage cookies, including how to disable them in your browser, you can consult your browser’s help file. You can access this information by pressing the F1 key in your browser. In addition, you’ll find relevant instructions on the following pages, depending on the browser you’re using:
• Google Chrome
• Opera
• Safari
• Mozilla Firefox
• Microsoft Edge
Using the appropriate options in your browser, you can at any time:
• Delete cookies,
• Block the use of cookies in the future.
In such cases, we will no longer process them.
You can also use the tool for managing cookies and similar technologies, which is available in the Store. Within the tool, you’ll also find detailed information about these files and technologies, including their functions and expiration dates.
Third-Party Services / Data Recipients
We use third-party service providers to support our business operations. We entrust them with the processing of your data—these providers process the data solely on our documented instructions.
Below is a list of recipients of your data:
Action: any action related to supertech.pl | Recipient: Hosting provider (including CDN) | Transfer outside the EU: yes – United States of America *
Action: any action related to supertech.pl | Recipient: the entity providing us with technical/IT support | Transfer outside the EU: none
Action: any action related to supertech.pl | Recipients: individuals working with us under civil law contracts who support our day-to-day operations | Transfer outside the EU: does not occur
Action: any action related to supertech.pl | Recipient: a provider of a cookie consent management platform | Transfer outside the EU: does not occur
Action: browsing the website supertech.pl with settings allowing for marketing activities | Recipient: marketing service provider | Transfer outside the EU: yes – United States of America *
Activity: visiting the Store’s website with settings that allow for analytics | Recipient: an entity that enables analytics on the website | Transfer outside the EU: yes – United States of America *
Action: contacting us (e.g., asking a question) | Recipient: a provider of standard office software (including email accounts) | Transfer outside the EU: yes – United States of America *
Action: placing an order in the Store | Recipient: payment provider | Transfer outside the EU: does not occur
Action: placing an order in the Store | Recipient: the entity delivering the product to you | Transfer outside the EU: does not occur
Action: placing an order in the Store | Recipient: a provider of business management software (e.g., accounting software) | Transfer outside the EU: does not occur
Action: placing an order in the Store | Recipient: a provider of standard office software (including email accounts) | Transfer outside the EU: yes – United States of America *
Action: placing an order in the Store | Recipient: wholesaler | Transfer outside the EU: does not occur
Action: placing an order in the Store | Recipient: accounting firm | Transfer outside the EU: does not occur
Action: placing an order in the Store | Recipient: entity providing the installment payment system | Transfer outside the EU: does not occur
Action: subscribing to a newsletter or consenting to receive marketing messages | Recipient: the entity responsible for sending the newsletter or marketing messages | Transfer outside the EU: does not occur
Action: participating in a satisfaction survey regarding our services or products | Recipient: entities that enable users to post reviews about the Store or products and compare them | Transfer outside the EU: does not occur
Action: selection—as a payment method, the deferred payment or installment purchase option we provide | Recipient: credit assessment office | Transfer outside the EU: does not occur
Action: You will have outstanding payments | Recipient: debt collection agency | Transfer outside the EU: does not occur
In addition: relevant public authorities, to the extent that we are required to provide them with data.
Transfer of personal data to countries outside the European Union
* In light of the above, your personal data may also be processed by entities outside the European Union. An adequate level of protection for your data, including through the use of appropriate safeguards, is ensured by:
the participation of these entities in the so-called Data Privacy Framework—a program established by an implementing decision of the European Commission as a set of rules guaranteeing adequate protection of your privacy—in the case of entities from the United States of America.